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Insights from the Front Lines of Underwriting.

XX MIN READ

Convr AI Rings in New Year with New Achievements in 2024

CHICAGO (January 7, 2025) – Convr AI®, the leading artificial intelligence (AI) company serving commercial insurance organizations with its underwriting workbench is raising a toast to their customers and partners for all they have accomplished over 2024. \nThe past year was a whirlwind of activity and achievements in the Convr AI journey to help commercial insurance organizations underwrite better and faster, and we documented many achievements toward that goal while significantly advancing our modularized AI underwriting data analysis workbench capabilities. \nNew additions, features and advancements for 2024:\nBusiness Process Outsourcing/Human-in-the-loop Operations:

  • Convr structured customer documents, streamlined processes and enhanced the user interface in 2024 to reduce human-in-the-loop (HITL) time for customers subscribing to this service.
  • Underwriting Workbench: The already feature-rich Convr AI Underwriting Workbench gained more features in 2024. It now supports sanctions, tasking, advanced search and brings more flexibility to adapt to each customer’s specific workflow.

Customer Success:

  • Convr has expanded its offering of dedicated professional services resources working side-by-side with the Customer Experience team and customers to ensure timely and efficient delivery of customer initiatives.
  • Insights AI for advanced reporting was developed and rolled out to active customers starting the first quarter of 2024. Users can rely on Convr’s monthly reporting metrics with access to real-time data. This allows customers to gain real time insights into activity and submission volume to identify and address opportunities that would improve their productivity.

“Convr is looking forward to unlocking even more performance improvements for customers in 2025,” said Convr CEO, John Stammen. “We have an unparalleled passion for commercial insurance and we’re certain our customers will continue to see benefits from our innovative AI in the coming year.”

XX MIN READ

Convr AI® Ushers in the New Year with Significant Underwriting Workbench Enhancements

CHICAGO (January 6, 2026) – Convr AI®, the industry-leading AI underwriting workbench for commercial insurance, is celebrating its achievements throughout 2025. The past year marked a period of significant momentum for Convr AI, as we delivered meaningful advancements that help our customers improve efficiency and profitability while expanding our modular AI underwriting workbench.

The Property and Casualty (P&C) insurance landscape is rapidly transforming as carriers respond to rising complexities, elevated customer expectations, and demand for faster, smarter underwriting. As the leading technology provider in the space, Convr added new features and enhancements last year, including the following:

Agentic AI
Convr built referral, declination, financial analyst, and underwriting authority workflow agents into the platform for customers to enable more autonomous decisioning for underwriting team members.

“We’re reducing friction in the underwriting process through Agentic AI,” said John Stammen, Chief Executive Officer at Convr. “The agents make moves autonomously to drive a quicker submission through quote that enable you to write more new business, faster.”

Convr’s template library with pre-built starter prompts enable underwriting team members to build and deploy workflows without needing prompt engineering skills. Underwriting expertise is all that’s required. For example, the referral agent generates a referral summary using Convr’s commercial P&C ontology then informs the user whether the submission is within appetite, or if it requires a referral. Users can also control how much authority the agent has, adjusting the level of autonomy as needed.

Enhanced Underwriting Workbench

Convr launched a new user interface last year to make navigation across the platform easier and more intuitive. The new submission hub, sidebar, and summary page deliver a stronger user experience for customers through more dynamic pages and views. The views are more accessible, and pages are easier to switch between. Users can also see greater color contrast between pages which presents a richer visual experience and clearer distinction of product elements.

Commercial Insurance Ontology Context Engine with Semantics
Convr AI is celebrating a decade in the commercial insurance data domain by recognizing the depth of its commercial P&C ontology. The company has been surfacing data from its vast, continuously updated and expanded P&C ontology for customers since 2016.

The ontology acts as a central, unified framework to connect disparate data, business logic and actions, creating a dynamic, centralized commercial insurance domain-specific schema with JSON output.

Together, these advancements within Convr's data-driven workbench mark a pivotal moment in commercial insurance as we advance the industry from manual underwriting to technological innovation.

XX MIN READ

Convr AI® Further Commits to Customer Success with New Chief Operations Officer

Convr AI®, the leading artificial intelligence underwriting workbench driving efficiency for commercial insurance organizations has added to its leadership lineup. Mauricio Vaglieri has been appointed as the growing company’s new Chief Operations Officer (COO).Vaglieri’s experience spans various domains including insurance, finance, and the manufacturing industry. With an MBA focused on IT management, he brings a unique blend of strategic leadership, technical and operational expertise, along with a customer-centric vision to Convr's leadership team.\n“The appointment of Mauricio Vaglieri as COO puts an exclamation point on Convr’s significant growth in recent years,” said John Stammen, Convr Chief Executive Officer. “He brings what we need right now. He has extensive experience in insurance and software and a strong track record of implementation and customer success. His addition to our team positions Convr for continued growth in the years ahead.”\nVaglieri has a proven track record of elevating customer success and driving operational excellence in the software industry. In his recent role at Insurity, he led transformational initiatives, including the development of a seamless customer experience framework, the enhancement of customer success models, and the implementation of scalable processes that improved client engagement and streamlined operations. His leadership has consistently fostered team stability, operational efficiency, and a customer-centric approach, making him a valuable addition to Convr’s executive team. \nVaglieri says he joined Convr to help propel the company with increased operational efficiency and an even more customer-centric approach. With a strong focus on leadership, Vaglieri is focused on driving best practices for delivering uniform and customer-focused experiences. \n“No other company is doing what we do, as well as we do it—nor as seamlessly,” said Vaglieri. “I look forward to showcasing the Convr AI value and what we bring to our customers.”\nAs a native of Brazil and a former resident of Canada, Vaglieri enjoys traveling, running, and preparing Texas-style barbeque at his home base in Austin.

XX MIN READ

Central Selects Convr AI® to Streamline Submission through Quote

CHICAGO (November 5, 2024) – Convr AI®, the leading artificial intelligence (AI) company serving commercial insurance organizations with its underwriting workbench has been selected by Central Insurance to transform its underwriting services process with its Intake AI product. The organization is aiming to increase efficiency in their submission processing times and has identified Convr as the best partner for this work. \n“The Convr technology integration will help Central's team deliver an exceptional experience to their customers,” said John Stammen, Chief Executive Officer at Convr. “Convr aligns with Centrals’ mission to realize efficiency, and together, we’re going to transform commercial insurance with frictionless underwriting, helping them achieve their goals.”\nFounded in 1876, Central Insurance is a successful property and casualty carrier operating on a strong foundation of core values, including integrity, relationships, and excellence—areas where Convr is committed to continuing to help Central thrive. That’s where our AI-infused suite of tools comes into play.\nAbout Convr’s AI:

  • Convr will eliminate manual submission processing by digitally ingesting, preparing and analyzing underwriting documents. For select submissions that flow through their business, Convr will extract key data points and integrate the data with their quoting system. By automating and digitizing the insurance application process, their underwriting services team will quote faster and with more confidence with enhanced application data.

“We’ve selected Convr knowing their proven ability to help streamline the submission to quote process,” said Pam Leis, Digital Product Manager at Central. “With our goal of reducing submission processing times to one-third of what they are now, we plan to see an impact on our bottom line that will enable us to expand Intake AI’s offerings to other areas of the business.”\n“We’re proud to provide Central with the AI tools needed to fuel their growth, underwriting optimization, and innovation,” said Stammen. “We look forward to enriching our partnership over the coming years.”

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Lucid Insurance Group Achieves Straight-through Processing with Convr AI

Convr AI, the leading artificial intelligence (AI) company serving commercial insurance organizations with its underwriting workbench is achieving straight-through processing for Lucid Insurance Group bringing the organization greater speed, accuracy and efficiency in their underwriting operations by utilizing its Intake AI product. \nLucid Insurance Group is an innovative and fast-growing Managing General Agent (MGA) and specialty wholesale producer specializing in middle market, commercial insurance. The organization has several niche areas of focus but is principally dedicated to revolutionizing the property insurance industry through cutting-edge technology, data-driven insights, and strategic distribution. \nLucid Insurance Group is utilizing Intake AI to do the following:

  • Eliminate manual submission processing by digitally ingesting, preparing and analyzing underwriting documents. For every submission that flows through their business, Convr extracts key data points and augments the information with third-party data to broaden and deepen the risk profile. By automating and digitizing the insurance application process, their underwriting team is quoting faster, with more confidence, enhanced application data and achieving more nuanced insights.

“Lucid is using Convr’s Intake AI to automate the entire underwriting process, eliminating human touch along the way,” said John Stammen, Chief Executive Officer at Convr. “The agent sends a submission over and it’s then auto forwarded to the Convr Underwriting Workbench, ingested, extracted and digitized -- then all of that information is automatically sent over to their policy admin system with BindHQ. From there they’re able to go on with their quoting process without much intervention and they’re realizing this. So they’re achieving straight-through processing.” \n“Our team is passionate about reshaping the insurance landscape and providing tailored solutions for insureds,” said Charles Smith, Head of Innovation and Strategy at Lucid Insurance Group. “We’re approaching underwriting through a different lens and we’re certain we can achieve our goals through this new partnership with Convr.” \n“Convr aligns with Lucid’s mission to realize efficiency,” said Stammen. “Together, we’re going to continue to transform commercial insurance with frictionless underwriting.” \nAbout Convr AIConvr is an AI underwriting and intelligent document processing workbench that drives world-class customer experiences. It delivers premium growth, insights and efficiency for commercial P&C insurance organizations of all sizes, including many of the top 10 carriers, MGA's, brokers and reinsurers. To learn more, visit www.convr.com. Follow Convr on Twitter,Instagram,LinkedIn and YouTube.

XX MIN READ

Convr AI® Expands Commercial Insurance Underwriting Workbench Features; Hits Significant Milestones in Q1 2024

CHICAGO (September 10, 2024) – Convr AI®, the leading artificial intelligence (AI) company serving commercial insurance organizations announced significant enhancements to its already robust, feature-rich modular platform – including increased workflow attributes to extend its underwriting workbench. These new capabilities were driven by customer demand for further low-touch, AI-informing automation. \n“Convr significantly advanced our modularized AI underwriting data analysis capabilities this year, progressing our goals to create a transparent, trusted and one-of-a-kind insurance experience for the commercial insurance organizations, including E&S, Specialty Lines, Healthcare and Financial segments,” said John Stammen, Chief Executive Officer at Convr. “With every new customer engagement, we get closer to realizing our goal of transforming the insurance industry.” \nIn Q1 2024 alone, Convr hit significant production milestones:

  • Convr processed more than 250,000 submissions (underwriting reviews) per month
  • Convr processed over six million pages of insurance application data in that same period

“Convr is looking forward to unlocking even more performance improvements for customers in the remainder of 2024,” said Stammen. “We have an unparalleled passion for commercial insurance and we’re certain our customers will continue to see benefits from our innovative AI the rest of the year.”

XX MIN READ

Convr AI® Partners with Coherent to Accelerate Underwriting

CHICAGO (July 31, 2024) – Convr AI®, the leading artificial intelligence (AI) company serving commercial insurance organizations is taking its underwriting workbench to the next level through a partnership with Coherent. \nCoherent’s platform Spark helps accelerate business initiatives and improve speed to quote, increasing efficiency and driving growth in some of the most complex and volatile industries including some of the top insurers in the world.\n“We’re very excited about this partnership with Coherent and to offer our customers the ability to rapidly introduce new insurance products with a frictionless submission to quote process. Together, using Convr’s underwriting capabilities and Coherent Spark’s ability to quickly turn Excel raters and models into APIs, customers can dramatically accelerate their production,” said John Stammen, Chief Executive Officer at Convr. \n“Coherent is thrilled to partner with Convr to enable insurers to dramatically reduce the time it takes to go from submission to quote. This collaboration creates a next generation workbench that will alleviate the challenges typically seen in the underwriting process,” said John Brisco, Chief Executive Officer and Co-founder at Coherent.\nThrough this partnership, Convr and Coherent are eliminating one more manual step in the commercial insurance underwriting process – in this case, the laborious process of entering data into Excel raters. With Convr’s submission automation and data enrichment and Coherent’s instantaneous rating, the partnership removes inefficiencies and largely eliminates manual entry errors expediting the underwriting process.\n“Coherent and Convr’s partnership deliver a truly end-to-end commercial underwriting workbench that includes, digitization, the best data, quote efficiency and historical snapshots without any manual effort. This partnership delivers customers a quantum leap in speed to quote,” said Stammen. “With this Convr continues to grow our partner universe to bring the best value to our customers.”\nAbout Coherent \nCoherent is a global software-as-a-service (SaaS) company that helps over 100 of the leading financial services firms, including top insurers, to transform their business modelling and logic management. Trillions of dollars in IP value is trapped in legacy and desktop applications, like Excel, and companies spend billions trying to pull this into systems as they modernize and transform. Coherent Spark unlocks this business logic to create next generation, modern services. Spark adds controls, provides intelligent insights, and accelerates connectivity for this valuable IP to other applications, to workflows, to audit readiness. Spark leverages the scalability and security of the cloud. Use Spark to instantly create requirements, simulate, test, rate, price, and launch products faster. For more information, visit: https://www.coherent.global/.

XX MIN READ

Convr AI® Extends Offerings to E&S and Specialty Lines

CHICAGO (July 9, 2024) – Convr AI®, the leading artificial intelligence (AI) company serving commercial insurance organizations with its underwriting workbench is expanding its offerings to companies that offer Excess and Surplus (E&S) and Specialty Lines insurance.\nAs the market has shifted along with the increase of exposures, risks and values, Convr AI has developed new supportive resources and capabilities to help underwriters prioritize and expedite submissions with greater confidence—including a massive data lake with data cards configured specifically for E&S insurer needs to quote with confidence.\n“We’ve seen an increasing level of interest in E&S and Specialty Lines insurance as the market has shifted,” said John Stammen, Chief Executive Officer at Convr. “Convr AI brings a high level of resources and insights to underwriters in this realm of high-risk and non-traditional insurance. We look to bring greater assurance to the increasingly volatile universe of exposures.” \nAnd the interest in E&S and Specialty Lines is only expected to grow. This demand is expected to continue along with growing awareness of the need for tailored coverages as new risks emerge. All that requires data, however, but not a lot of companies have underwriting teams that are able to pull and sort through all of the relevant data available. That’s where Convr comes in. Our Convr Underwriting Workbench can enable underwriting teams to use the right data to make the best evaluations to score risks appropriately.\nSchedule a demo to meet with our team today to see how Convr has supportive resources and capabilities to propel your best underwriting.

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Hiscox Partners with Convr AI® to Drive Technical Excellence Through Data Accuracy

\n CHICAGO (June 25, 2024) - Convr AI®, the leading artificial intelligence (AI) company serving commercial insurance organizations with its underwriting workbench is once again delivering a strong return on investment for customers-this time for Hiscox USA.
Today, one of the company's primary areas of focus is ensuring that the data Hiscox uses for underwriting is as accurate as possible so they can deliver a stellar customer experience while reducing risk. That's where Convr comes in. In Convr's latest case study with Hiscox you can learn how Convr enables Hiscox to:

  • Improve technical excellence in their underwriting
  • Know more about their risks
  • Increase policy rating efficiency

"At Hiscox, we are constantly shaping an exceptional end-to-end experience for our customers and partners. Accurate data enables us to better understand our customers and help them to achieve their goals as well as our own," said Jim Cadieux, Head of Product and Portfolio Management.

Read the full Hiscox Case Study here: https://convr.com/resources/case-studies/hiscox-case-study/

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