June 10, 2025
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Younger Workers Turning Down Underwriting Roles Lacking in Tech and Remote Status
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Younger Workers Turning Down Underwriting Roles Lacking in Tech and Remote Status

Results are in from the Convr AI Insurance Talent and Tech Trends Survey and commercial P&C insurance leaders in the U.S. are primed for digital transformation.

Results Are In in Convr AI® Insurance Talent and Tech Trends Survey

CHICAGO (June 10, 2025) – Remote work trends versus Return to Office (RTO) protocols could be the tipping point for commercial property and casualty (P&C) insurance providers in securing top insurance industry talent in 2025. Plus, add to the mix access to current technology and hiring woes could be in a death spiral for underwriting teams.

In this year’s Convr Insurance Talent and Tech Trends survey, Convr surveyed 200 commercial property and casualty (P&C) insurance decision-makers across the U.S. to dig into the role talent and technology play in driving results.

What we discovered? Leaders in the insurance industry across departments ranging from underwriting, IT/analytics, finance and more recognize they are having a hard time recruiting underwriting talent at all levels with those ages 41-40 and 21-30 being the hardest to hire. Similarly, those in those same age ranges are the hardest to retain on their underwriting teams.

There’s good news, though – to build teams with younger generations, 73 percent of leaders say most to all underwriting positions have the option of being remote, while only 8 percent say none of their open underwriting roles have that potential. And that’s what this generation of workers is after – those polled said greater flexibility on how to do the job mixed with better access to technology and tools to improve quality of work are requested most often by new underwriting hires.

But not listening to their underwriting workforce could come with a cost as 82 percent of those polled said staffing limitations are negatively affecting their growth and/or expense ratio and that underwriting remains the area where quality candidates are harder to come by. As a result 72 percent of respondents claimed understaffing has led to inaccurate information informing their quotes and 83 percent attribute understaffing to more negative customer experiences.

And believe it or not, company performance suffers! Some 95 percent of respondents agreed that their company’s overall performance could improve with process efficiencies in underwriting. Meaning leaders should be primed to adopt the tools necessary to do the work in a remote setting to more broadly appeal to the younger generations that are turning down their on-site jobs.

That is where Convr shines! As it turns out, 93 percent of those polled agreed that using current technology helps attract younger workers. And our innovative and modular workbench solution enables underwriters to be nimble and cuts back on manual data entry that is bogging down so much of the process according to 34 percent of those surveyed. The next highest categories that could use some improvement were old processes at 28 percent and too many submissions at 24 percent.

But these are not just nice-to-know findings; these are action items. They are a fundamental shift in how commercial P&C insurance organizations should be thinking about their tech stack and hiring strategies. And Convr can help, reach out to get a demo today: https://convr.com/about-us/contact/.

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About Convr

Convr is a modular AI underwriting, data and intelligent document automation workbench grounded in the only P&C-specific Risk Context Engine that delivers consistent, traceable, verifiable risk data, in-line. The result: full lifecycle visibility from submission to renewal, better risk selection, faster decisions, and more profitable accounts across rate, quote, bind workflows.

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Convr® Launches Scout to Help Insurers Underwrite Small Commercial Faster with Greater Insights

CHICAGO (September 29, 2026) – Convr®, the leader in AI for commercial insurance, today announced Scout, a new feature within the Convr AI Underwriting Workbench Answers module that helps insurers uncover hard-to-find business data and write small commercial risks faster.

Many small businesses such as landscapers, contractors, food trucks, and other Main Street operations have limited digital footprint. That absence of information has traditionally meant slower reviews, more manual research, and higher uncertainty about whether a business and its exposures are what the submission claims.

“Scout closes the knowledge gap on insureds,from open question to decision-ready,” said Harish Neelamana, Founder,President and Chief Product Officer at Convr. “It's built for insurers writingsmall commercial risk that want to scale without sacrificing the diligence thatcomes with truly knowing the account.”

Scout completes an advanced web search with just a business name and address and dives into the Convr Risk Context Engine’s data lake to glean hard to find risk insights in instances where teams lack the supporting forms and documents needed to assess a small business.

Firmographicand exposure items such as business metrics, hours of operation,classifications, property and locations, liens, licenses and violations andmore are all generated into a single record with commercial insurance context quicklyorganized and ready for review.

“You can’t get this data and delivery just anywhere. The information is generated within a single record with commercial insurance context and ready for quote, instead of data hunting and digging through search engines,” said Eli O’Donohue, Head of Data and AI Underwriting Solutions at Convr. “We’re surfacing hard to find data, determining whether the risk fits appetite, and putting a complete view of the risk in a single view, with real commercial insurance context.”

Brokers,carriers, MGAs/MGUs are already adopting Scout to speed up small commercial underwritingwithout sacrificing the diligence needed to write these accounts confidently.If you too would like to experience Scout within the Convr Answers module, schedule a demo on convr.com,today.

Media Contact
‍Alex Williams
Senior Promotions Manager
alex.williams@convr.com

XX MIN READ

Convr® Launches DocData, Propelling Submission Excellence and Intelligence for Carriers, MGAs, and Brokers

CHICAGO (September 8, 2026) – Convr®, the leading artificial intelligence company serving commercial insurance organizations, has introduced DocData for commercial brokers, carriers, and MGAs to submit their insurance application documents and receive a comprehensive risk summary for each submission in minutes.

DocData summarizes operational characteristics, exposures, loss history, and other essential data from original submission documents, providing organizations with a reliable overview that lets them know of the risk.

"Carriers,MGAs, and brokers share the same interest in perfecting application data whilereducing handling time,” said Harish Neelmana, Founder, President and ChiefProduct Officer at Convr. “Now they can feed submission documents to Convr and geta comprehensive review of the risk in just minutes.”

First-time users receive five submissions at nocost within five days. Users who see value in expanding to higher volumes can upgradeto the full Convr AI Underwriting Workbench with confidence in the returns theywill see.

Media Contact
Alex Williams
Senior Promotions Manager
alex.williams@convr.com

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XX MIN READ

LUBA Workers' Comp Goes Live with Convr® to Advance Its Underwriting with AI

CHICAGO (August 18, 2026) – Convr® announced that LUBA Workers' Comp has joined the growing roster of carriers deploying Convr's platform to power AI-driven underwriting. LUBA, a regional workers' compensation carrier headquartered in Baton Rouge, Louisiana, will leverage Convr's modular AI-native underwriting workbench, grounded in the Risk Context Engine to accelerate submission processing, deepen risk insights, and tighten underwriting consistency across its team.

The partnership reflects a shared conviction: that the future of specialty underwriting belongs to carriers that combine deep domain expertise with AI purpose-built specifically for commercial insurance. LUBA brings nearly three decades of workers' compensation expertise across the Southeast; Convr brings the only AI Underwriting Workbench grounded in a proprietary commercial P&C ontology refined over a decade of production data. Together, the two companies are bringing AI-native submission intake, enrichment, classification, and agentic AI decisioning directly into LUBA's underwriting workflow without disrupting the carrier's existing systems or the underwriting discipline that has driven its growth.

Through the partnership LUBA's underwriting team will gain:

  • Submission intake and triage that instantly extracts data from ACORD forms, loss runs, and broker emails, reducing manual processing and accelerating time to quote
  • Enriched risk insights drawn from thousands of data sources, surfaced inline within the submission for faster, confident decisions
  • Greater underwriting consistency through agentic AI workflows, standardized data, and structured decisioning, reducing referral dependency and tightening cycle times
  • A modular deployment that integrates with LUBA's existing technology stack without disruption

All capabilities are grounded in Convr's Risk Context Engine, the only commercial P&C ontology in the industry built and calibrated on a decade of production data.

"LUBA is exactly the kind of specialty carrier the industry should be watching – they’re disciplined, focused, and serious about combining deep expertise with the right technology," said John Stammen, Chief Executive Officer at Convr. "We're proud to partner with LUBA's team and to bring the Risk Context Engine to bear on workers' compensation underwriting across the Gulf South. This is what AI in insurance is supposed to look like: grounded, explainable, and built to make great underwriters even better." ‍

Sapiens Integration
Through the relationship with LUBA, Convr is now also integrated with Sapiens International Corporation, a global leader of AI-centric, SaaS-based insurance software. The connection is designed to give mutual carrier customers a seamless path from submission intake through underwriting decision, powered by Convr's AI and enrichment capabilities and delivered within the Sapiens ecosystem.

Availability
The Convr AI Underwriting Workbench is live and in deployment with LUBA Workers’ Comp. Carriers, MGAs, and program administrators interested in learning more about Convr's platform can visit convr.com or contact a Convr representative.

Media Contacts
Convr
Alex Williams
Senior Promotions Manager
alex.williams@convr.com
217-737-2782

LUBA Workers’ Comp
Jennifer Vaccaro
Vice President, Communications & Public Relations Manager
jvaccaro@lubawc.com
225-389-5822

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