June 10, 2025
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Younger Workers Turning Down Underwriting Roles Lacking in Tech and Remote Status
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Younger Workers Turning Down Underwriting Roles Lacking in Tech and Remote Status

Results are in from the Convr AI Insurance Talent and Tech Trends Survey and commercial P&C insurance leaders in the U.S. are primed for digital transformation.

Results Are In in Convr AI® Insurance Talent and Tech Trends Survey

CHICAGO (June 10, 2025) – Remote work trends versus Return to Office (RTO) protocols could be the tipping point for commercial property and casualty (P&C) insurance providers in securing top insurance industry talent in 2025. Plus, add to the mix access to current technology and hiring woes could be in a death spiral for underwriting teams.

In this year’s Convr Insurance Talent and Tech Trends survey, Convr surveyed 200 commercial property and casualty (P&C) insurance decision-makers across the U.S. to dig into the role talent and technology play in driving results.

What we discovered? Leaders in the insurance industry across departments ranging from underwriting, IT/analytics, finance and more recognize they are having a hard time recruiting underwriting talent at all levels with those ages 41-40 and 21-30 being the hardest to hire. Similarly, those in those same age ranges are the hardest to retain on their underwriting teams.

There’s good news, though – to build teams with younger generations, 73 percent of leaders say most to all underwriting positions have the option of being remote, while only 8 percent say none of their open underwriting roles have that potential. And that’s what this generation of workers is after – those polled said greater flexibility on how to do the job mixed with better access to technology and tools to improve quality of work are requested most often by new underwriting hires.

But not listening to their underwriting workforce could come with a cost as 82 percent of those polled said staffing limitations are negatively affecting their growth and/or expense ratio and that underwriting remains the area where quality candidates are harder to come by. As a result 72 percent of respondents claimed understaffing has led to inaccurate information informing their quotes and 83 percent attribute understaffing to more negative customer experiences.

And believe it or not, company performance suffers! Some 95 percent of respondents agreed that their company’s overall performance could improve with process efficiencies in underwriting. Meaning leaders should be primed to adopt the tools necessary to do the work in a remote setting to more broadly appeal to the younger generations that are turning down their on-site jobs.

That is where Convr shines! As it turns out, 93 percent of those polled agreed that using current technology helps attract younger workers. And our innovative and modular workbench solution enables underwriters to be nimble and cuts back on manual data entry that is bogging down so much of the process according to 34 percent of those surveyed. The next highest categories that could use some improvement were old processes at 28 percent and too many submissions at 24 percent.

But these are not just nice-to-know findings; these are action items. They are a fundamental shift in how commercial P&C insurance organizations should be thinking about their tech stack and hiring strategies. And Convr can help, reach out to get a demo today: https://convr.com/about-us/contact/.

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About Convr

Convr is a modular AI underwriting, data and intelligent document automation workbench grounded in the only P&C-specific Risk Context Engine that delivers consistent, traceable, verifiable risk data, in-line. The result: full lifecycle visibility from submission to renewal, better risk selection, faster decisions, and more profitable accounts across rate, quote, bind workflows.

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Insights, announcements, and trends shaping the commercial P&C insurance industry.

XX MIN READ

Crestwell Underwriters Expands New Partnership with Convr® to Modernize Commercial Underwriting

CHICAGO (July 7, 2026) – Convr®,the leading underwriting workbench for commercial insurance organizations, offering a modular platform that streamlines underwriting workflows from submission to decision, today announced an expanded partnership with Crestwell Underwriters, a provider of specialty property insurance programs designed for condominium and homeowners associations.

Crestwell Underwriters originally approached Convr to address a familiar challenge across commercial P&C underwriting: a manual, time-intensive submission process that pulled experienced underwriters away from higher-value risk decisions. The company began with Convr's Intake module to automate and streamline its submission workflow.

"Crestwell Underwriters first saw value in Convr's Intake module and recognized that Convr could help eliminate submissions that didn't meet our risk appetite and reduce the need for manual review by an underwriter," said Paul DiFrancesco, ChiefUnderwriting Officer at Crestwell Underwriters.

The partnershiphas since expanded. Crestwell Underwriters now leverages both Convr Intake and Convr Scores, gaining a more complete view of each submission and a faster path from data to decision.

"Crestwell Underwriters is primed to take their underwriting to the next level through the power of Convr," said John Stammen, Chief Executive Officer at Convr."What sets Crestwell apart is their willingness to challenge the status quo and envision the best approach to commercial underwriting.”

By combining Intake and Scores, Crestwell Underwriters has placed their organization in a position to process more business, focus their underwriters on the risks that truly fit their appetite, and deliver faster, more consistent decisions to their broker partners.

About Convr Intake and Scores

Intake ingests, splits, classifies, extracts and prioritizes precise data from structured and unstructured documents including: PDF, Excel, Word, and emails to automate and streamline clearance and loss analysis workflows.

Scores helps underwriters evaluate and prioritize submissions to ensure quoted business fits their risk appetite.

“This is exactly the kind of forward-thinking partnership we built Convr to support, and we're proud to be on this journey with them,” said Stammen.

Media Contact
Alex Williams
Sr. Promotions Manager
alex.williams@convr.com
217-737-2782

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XX MIN READ

Convr® Makes the Industry's Only Commercial P&C Risk Context Engine Available to AI Agents via Model Context Protocol (MCP)

CHICAGO (June 25, 2026) – An underwriter reviewing a $40M manufacturing submission can now ask their AI assistant — Microsoft Copilot, Claude, or any compatible agent, "What are the key risk characteristics on this account and how does it compare to similar risks?" and get an answer grounded in Convr's commercial P&C Risk Context Engine (RCE). That includes exposure profile, prior losses, peer benchmarks, and classification, all traceable to source.  

Convr® has added support for the Model Context Protocol (MCP), the open standard that lets AI agents call external systems as tools, making the RCE the industry's only commercial P&C knowledge graph and semantic ontology purpose-built for underwriting — available to any MCP-compatible AI system.

What underwriters can now do from inside their AI agent of choice:

  • Triage new submissions against carrier appetite  
  • Pull exposure summaries, prior-loss context, and peer benchmarks mid-conversation with a broker
  • Validate classifications and surface missing information before binding
  • Ground AI-drafted quote rationale, declination letters, and referral memos in RCE data the underwriter can trace

Because the RCE is calibrated against real commercial P&C submissions and refined in production across carriers, MGAs, and brokers, every response carries the same grounding and traceability as work done directly in the Convr Underwriting Workbench.

"Underwriting decisions are only as good as the context behind them, and the best source of commercial P&C insurance context is the Convr Risk Context Engine," said Harish Neelamana, Founder, President and Chief Product Officer at Convr. "With MCP, an underwriter can stay in Microsoft Copilot, Claude, or whichever AI agent their carrier has standardized on, and the RCE meets them there — with the same grounded, traceable intelligence they'd get inside the Convr Underwriting Workbench. The decision gets made faster, with better context, and the underwriter never has to leave the tool they're already in."


Availability
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MCP connectivity is available to Convr Underwriting Workbench customers. Carriers, MGAs, and brokers interested in learning more can visit convr.com or contact a Convr representative.

Media Contact
Alex Williams
Senior Promotions Manager
alex.williams@convr.com

‍

XX MIN READ

Convr® Delivers AI Underwriting Across Guidewire, Duck Creek, Sapiens, and Beyond

CHICAGO (June 23, 2026) – Convr®, the leading AI UnderwritingWorkbench for commercial property and casualty (P&C) insurance, today affirmed its commitment to a core-system-agnostic architecture that deliversAI-powered underwriting across every major policy administration platform including Guidewire, Duck Creek, Sapiens, and other core systems used by carriers and MGAs worldwide.

The announcement comes as commercial insurance organizations confront a difficult modernization reality: the speed of AI is accelerating, but core system replacement cycles remain measured in years, not months. Carriers and MGAs cannot afford to wait for a full core system transformation before deploying AI in underwriting, and they cannot afford to be locked into AI tools that work with only one platform. Convr's architecture is designed expressly for this moment, bringing AI-powered intake, enrichment, classification, scoring, and agentic decisioning to underwriting teams without disrupting their existing systems of record.

Built to integrate, not to replace

Convr's AI Underwriting Workbench is purpose-built as a modular layer that integrates with, not in place of, a carrier's existing system architecture. Through modern APIs, configurable data exchanges, and a flexible integration framework, Convr's platform connects with the major commercial insurance ecosystems, including:

·      Guidewire

·      DuckCreek

·      Sapiens

·      Legacy and proprietary systems

Convr's integration approach is grounded in the same proprietary commercial P&C ontology that powers the rest of the workbench, allowing the platform to translate between data models, classification schemas, and exposure structures across systems. The result: underwriters get a unified, AI-powered submission experience regardless of which core platform sits behind it.

"Underwriting transformation cannot wait for core system transformation," said John Stammen, Chief Executive Officer at Convr. "Our customers run on every major platform in the industry, and they need AI that works with what they already have. We built Convr from day one to be the connective tissue between underwriting intelligence and core systems, not a replacement for either."

Availability

Convr's Underwriting Workbench and powerful Risk Context Engine is available today for carriers and MGAs operating on any major commercial insurance core system. Organizations interested in learning more can visit convr.com or contact a Convr representative.

Media Contact
‍Alex Williams
Senior Promotions Manager
alex.williams@convr.com

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