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Insights from the Front Lines of Underwriting.

XX MIN READ

Convr® Strengthens Customer Experience Team with New Vice President Hire

CHICAGO (April 28, 2026) – Convr®, the leading artificial intelligence (AI) company serving commercial insurance organizations with its modular underwriting workbench announces the hiring of Jason Allen as Vice President, Customer Experience.

In this role, Allen will lead Convr’s Customer Success Services and Customer Support teams, driving strong adoption, support and advocacy across Convr’s customer base. With a strong strategic focus, Allen will further strengthen the bridge between Convr’s cutting-edge AI technology and customer requirements for the Convr Underwriting Workbench. He will partner closely with Business Development, Product and Executive Leadership to align roadmap, go-to-market strategy and customer feedback.

Allen has extensive experience driving business value with AI-powered operating systems that improve efficiency, as well as a proven track record of client success driving accelerated time-to-value. Most recently, he served as Senior Vice President, Global Customer Experience, for Aprimo, the enterprise Marketing Technology organization serving regulated and non-regulated industries. For nearly 10years with increasingly responsible roles, Allen delivered an end-to-end customer lifecycle operating model spanning onboarding, adoption, renewals and expansion, focused on customer efficiency with executional discipline for improved customer outcomes and engagement.

Prior to his time at Aprimo, Allen served as Vice President of Professional Services and Solutions Sales at Teradata. Earlier in his career, he served as a managing consultant at Ernst and Young/James Martin and Company focused on operational excellence.

Jason’s expertise in enterprise AI SaaS systems, automation, and program implementation will help Convr’s clients more readily achieve and demonstrate industry-leading growth and efficiency.

Allen has an Master of Business Administration from The University of Chicago Booth School of Business and a Bachelor of Science degree from Indiana University’s Kelley School of Business. He and his family live in Indiana.

Look for him soon at online and in-person events demonstrating his strong commitment to customer success at Convr. Learn more about Convr at convr.com.

XX MIN READ

A Decade of Innovation: Convr Celebrates 10 Years as the Top Underwriting Workbench

CHICAGO (April 7, 2025) – Convr®, the leading artificial intelligence (AI) company serving commercial insurance organizations hit a critical milestone this month: 10-years of transforming the commercial property and casualty (P&C) insurance industry with AI and data.\n“The Convr AI Underwriting Workbench powered by a commercial P&C Risk Context Engine and proprietary ontology continues to lead innovation in the commercial insurance underwriting space, unlocking insights and performance improvements that drive customer success,” said Harish Neelamana, Founder, President and CPO at Convr.\nFounded by underwriters, for underwriters in 2016, Convr is commemorating a decade of advancements in the commercial insurance world, backed by a decade of trusted partnerships with many of the top commercial insurers such as Ohio Mutual Insurance Group, WCF Insurance, Western National Insurance among others who have realized measurable successes, including:

  1. 130% increase in efficiency
  2. 70% reduction in submission through quote times
  3. 30% increase in win rate for new business underwriting
  4. Quote turnaround times reduced to 1-2 days
  5. 10x increase in productivity

In addition, Convr customers across the board have experienced reduced customer IT spend, quicker identification of material changes within renewals, and increased number of submissions processed daily. \n“The Convr AI Underwriting Workbench is the most advanced and visionary platform available today,” said Gary Johnson, Vice President of Commercial Lines for Ohio Mutual Insurance Group. “Our underwriters are eagerly anticipating the workflow, accuracy, and service advantages that we’ll realize once we have this key tool at our disposal.”\nEven more, over the course of the past decade, The Convr AI Underwriting Workbench surfaced some 120 billion risk exposures and added 17 billion data points to the Risk 360 data lake as well as released hundreds of enhancements to Convr users. As a leading AI-powered commercial insurance data-driven underwriting workbench, Convr is proud to mark these wins as a reflection of ingenuity, innovation and customer success.\nConvr has an unparalleled passion for commercial insurance underwriting and we’re certain our customers will continue to see benefits well beyond our tenth anniversary. You can schedule a demo and explore how Convr’s AI Underwriting Workbench can transform your commercial underwriting performance, efficiency and profitability.

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Convr AI Powers Underwriters with Actionable Insights, Faster

CHICAGO (March 17, 2026) – As the leader in artificial intelligence (AI) for commercial insurance, Convr® equips customers with a conversational AI assistant embedded directly into the underwriting workbench.\nThe Generative AI approach supports underwriting analysis by helping teams dig deeper into submission data and uncover actionable insights. Those insights can then be acted upon immediately — informing changes, updating the submission, creating tasks, or taking other necessary steps — so underwriters can move forward efficiently. \nPurpose-built on the Convr Context Engine — comprised of a commercial insurance ontology, knowledge graph, and semantic layer that powers a multi-line schema — this unique foundation enables the Generative AI to deliver high-performing interactions out of the box with minimal model dependencies showing a holistic view of the risk with ease and confidence.\nHow Convr AI worksThe Generative AI module lets underwriting teams discuss submissions interactively and complete action steps directly within the submission. The AI-powered assistant reviews both the data in a submission and relevant public data available to Convr. It then creates a summary with key observations for the underwriting team, and complete the remaining steps needed to finalize the submission.\nThe technology is designed to enhance underwriting efficiency and accuracy as the Generative AI streamlines day-to-day tasks by instantly retrieving submission details, summarizing risk data, and answering underwriting questions in real time.\n“This is similar to ChatGPT where we can ask any observations or questions about a submission and the result is an accurate account or summary of the results,” said Harish Neelamana, Co-Founder and President at Convr. “Following a prompt, it can actually take an action and finalize the submission for the underwriter.”\nWhether a customer is reviewing a complex commercial policy or triaging new submissions, the Generative AI module helps underwriters work smarter, not harder all within the Convr AI ecosystem. And conversations with the AI Assistant are memorialized in the underwriting file making it easy for an underwriter to analyze and improve its usage.\nThis workbench feature marks a pivotal moment in commercial insurance as Convr advances the industry from manual underwriting to technological innovation.

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Convr® and Ohio Mutual Insurance Group Announce Partnership and New Ways to Automate Underwriting

CHICAGO (February 24, 2026) – Convr®, the leading provider of artificial intelligence solutions for commercial insurance, announces a new partnership with Ohio Mutual Insurance Group (OMIG) to offer an advanced underwriting workbench solution that streamlines underwriting decisions. The partnership reflects a strong alignment in values and a shared approach to execution.\nOhio Mutual turned to Convr to move beyond legacy, siloed tools—embracing what they describe as the most advanced and visionary platform available today. One of the biggest appeals to OMIG was Convr’s centralized repository that could accommodate their unique underwriting needs and align with their vision for the future of underwriting. The specialty insurer is utilizing modules within Convr’s end-to-end underwriting workbench to automate their underwriting including the following: \nIntakeIntake ingests, splits, classifies, and prioritizes precise data from structured and unstructured documents in PDF, Excel, Word, email, etc. formats to automate and enrich clearance, rating, and/or loss analysis workflows. \nRisk 360Risk 360 is a new and better way to capture business insights from thousands of public, private and/or customer preferred data sources and digital artifacts. Convr prioritizes the most relevant and accurate information in minutes. \nConvr AIConvr AI Generative and Deep Learning Models are assistive to users helping customers perform their workflow tasks with greater ease, improving productivity.

“Convr enables underwriting teams to efficiently and effectively do their work, empowering them to provide a truly tailored accurate offering to their customers,” said John Stammen, Chief Executive Officer at Convr. “By enabling Intake and Risk 360 within the Convr Underwriting Workbench along with Convr, Ohio Mutual will deliver an even greater experience to their customers.”\n“The Convr Underwriting Workbench is the most advanced and visionary platform available today,” said Gary Johnson, Vice President of Commercial Lines for Ohio Mutual Insurance Group. “Our underwriters are eagerly anticipating the workflow, accuracy, and service advantages that we’ll realize once we have this key tool at our disposal.”

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Convr® Delves Deeper into AI with New Head of Data and AI Underwriting Solutions

CHICAGO (February 10, 2026)– Convr®, the leading artificial intelligence (AI) company serving commercial insurance organizations with its underwriting workbench is pleased to announce the hiring of Eli O’Donohue as Head of Data and AI Underwriting Solutions.

In this role, O’Donohue will lead business solutions, employing technical resources to further strengthen the bridge between Convr’s cutting-edge AI technology and customer requirements for the Convr AI Underwriting Workbench.

With extensive experience in extracting business value from data deposits across commercial P&C enterprises, O’Donohue has a proven track record of customer success driving accelerated time-to-value for a broad array of customers. Most recently, he headed Data Strategy for PCMI in Chicago, Ill. There he supported product strategy, user experience refinement, and data ecosystem growth through strategic data partners.

Prior to his tenure with PCMI, O’Donohue was the Director of Data Solutions for Planck, the Israel-based Insuretech. There he focused on client onboarding, and industry engagement. Earlier in his career, O’Donohue served as the Senior Director of R&D for Carpe Data, driving commercial insurance solutions delivery, advanced risk scoring models, and client support.

O’Donohue’s expertise in commercial Insurance underwriting, AI/ML data products, automation, and program implementation will help Convr’s customers more readily achieve and demonstrate industry-leading growth and efficiency success metrics.

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Convr AI® Ushers in the New Year with Significant Underwriting Workbench Enhancements

CHICAGO (January 6, 2026) – Convr AI®, the industry-leading AI underwriting workbench for commercial insurance, is celebrating its achievements throughout 2025. The past year marked a period of significant momentum for Convr AI, as we delivered meaningful advancements that help our customers improve efficiency and profitability while expanding our modular AI underwriting workbench.

The Property and Casualty (P&C) insurance landscape is rapidly transforming as carriers respond to rising complexities, elevated customer expectations, and demand for faster, smarter underwriting. As the leading technology provider in the space, Convr added new features and enhancements last year, including the following:

Agentic AI
Convr built referral, declination, financial analyst, and underwriting authority workflow agents into the platform for customers to enable more autonomous decisioning for underwriting team members.

“We’re reducing friction in the underwriting process through Agentic AI,” said John Stammen, Chief Executive Officer at Convr. “The agents make moves autonomously to drive a quicker submission through quote that enable you to write more new business, faster.”

Convr’s template library with pre-built starter prompts enable underwriting team members to build and deploy workflows without needing prompt engineering skills. Underwriting expertise is all that’s required. For example, the referral agent generates a referral summary using Convr’s commercial P&C ontology then informs the user whether the submission is within appetite, or if it requires a referral. Users can also control how much authority the agent has, adjusting the level of autonomy as needed.

Enhanced Underwriting Workbench

Convr launched a new user interface last year to make navigation across the platform easier and more intuitive. The new submission hub, sidebar, and summary page deliver a stronger user experience for customers through more dynamic pages and views. The views are more accessible, and pages are easier to switch between. Users can also see greater color contrast between pages which presents a richer visual experience and clearer distinction of product elements.

Commercial Insurance Ontology Context Engine with Semantics
Convr AI is celebrating a decade in the commercial insurance data domain by recognizing the depth of its commercial P&C ontology. The company has been surfacing data from its vast, continuously updated and expanded P&C ontology for customers since 2016.

The ontology acts as a central, unified framework to connect disparate data, business logic and actions, creating a dynamic, centralized commercial insurance domain-specific schema with JSON output.

Together, these advancements within Convr's data-driven workbench mark a pivotal moment in commercial insurance as we advance the industry from manual underwriting to technological innovation.

XX MIN READ

Convr® Automates Underwriting Process for Zurich North America

CHICAGO (December 23, 2025) – Convr AI®, the leading modularized artificial intelligence (AI) underwriting, data, and intelligent document automation workbench company serving commercial insurance organizations, is enabling Zurich North America to better serve its customers through the power of Convr’s AI-powered underwriting workbench. Zurich is expanding its relationship with Convr for underwriting efficiency after first collaborating in 2017.\nZurich’s underwriting operations will continue leveraging machine learning and computer-vision technology with our Intake AI product to more efficiently and accurately process ACORD forms, loss runs and other documents. Through this integration and Convr’s data cleansing and enrichment capabilities, Zurich improves efficiency across several business units.\nNow, Convr technology is empowering underwriting teams across North America to focus more on the human side of underwriting. By automatically extracting submission data from a wide range of document types—and enriching incomplete or invalid information with trusted, robust data sources—Convr is significantly automating routine tasks. The result? Underwriters have more time to build relationships, make informed decisions, and drive better outcomes for their organizations. \n“By enabling all modules within the Convr AI Underwriting solution, Zurich will be able to deliver an even greater experience to their customers,” said John Stammen, Chief Executive Officer at Convr. \n“Our recent focus on the automobile line of business and leveraging Convr technology, has laid the foundation for us to expand extraction, cleansing, and enrichment capabilities for additional lines of business. This goes far beyond data extraction; as we continue to select and refine trusted data sources to enrich our exposure data, our understanding of the true risk profile is greatly improved,” said Chris Healey, Vice President, Strategic Operations Leader for Zurich Large Casualty. “Convr enables us to do this efficiently and effectively, enabling our underwriting teams to provide a truly tailored accurate offering to our clients and brokers.”\nAbout Zurich North America
Zurich North America is a leading provider of commercial property and casualty insurance solutions serving businesses of all sizes. As part of Zurich Insurance Group, the company leverages global strength and local expertise to help customers manage risk and achieve long-term resilience.

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Convr® Deploys Agentic AI Workflows for Customers, Advancing Autonomous Underwriting

CHICAGO (December 16, 2025) – Agentic AI workflows are advancing the world of underwriting at Convr AI®, the leading artificial intelligence (AI) company serving commercial P&C insurance organizations with its AI-powered underwriting workbench. The company has built referral, financial analyst, and underwriting authority workflow agents into the platform for customers. The pre-built templates enable more autonomous decisioning for underwriting team members.

“Agentic AI reduces friction across the underwriting process,” said John Stammen, Chief Executive Officer at Convr. “The agents make moves that work for you autonomously to drive a quicker submission through quote that enable you to write more business, faster.”

Convr’s template library with pre-built starter prompts enable underwriting team members to build a workflow without being a prompt engineer. They can tailor the starter prompts as well; they simply need some basic underwriting experience to be able to deploy them.

One example is Convr’s referral agent, which automatically generates a referral summary – looking at exposures, losses, and limits, etc. The Referral Agent informs the user whether the submission is within appetite, or if it requires a referral. Users can choose to give the agent more agency as well.

“You can actually give the agent more agency to make the referral,” said Harish Neelamana, Co-Founder and President at Convr. “You can drive the declination process without stepping into it and you can make corrections on your initial clearance and triage. Those are all templates that are built into the Convr platform.”

“Unlike traditional automation tools that wait for user commands . . . Agentic AI workflows proactively gather data, flag risks, fill forms and recommend actions – operating much like a digital team member within the workbench,” said Stammen.

This historical marker for Convr is a win for commercial insurance and is a pivotal moment as we advance commercial insurance, accelerating the industry’s shift from manual processes to intelligent, technology-driven underwriting.

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Convr® Holds the Universe of Commercial Insurance within P&C Submission Ontology

CHICAGO (December 2, 2025) – Convr AI® is celebrating a decade in the commercial insurance data domain in the new year by recognizing the depth of its submission ontology. The leading artificial intelligence (AI) company serving commercial insurance organizations with its underwriting workbench has been surfacing data from its vast, continuously updated and expanded submission ontology for customers since 2016.\nThe Convr AI underwriting workbench is powered by a commercial P&C insurance ontology – a smart framework that centralizes all customers’ data, logic, and workflows into one connected system. It securely combines their customer data with enriched submission data and deeper risk insights, all feeding into downstream systems and supporting historical change analysis.\nThe submission ontology acts as a central, unified framework to connect disparate data, business logic and actions, creating a dynamic, centralized commercial insurance domain-specific schema with JSON output. \nConvr’s submission ontology is a vital differentiator because it:

  • Connects disparate data into a single, structured model. This creates a dynamic map of the business, linking digital assets to underwriting decisions.
  • Acts as a control layer to ground underwriting AI models with a set of defined data, logic, and actions. This ensures AI-driven decisions are reliable and actionable, reducing hallucinations.
  • Enables real-time action and automation by connecting data, models, and operational systems in real-time – allowing for automated processes and the ability to act directly from the data.
  • Supports agile development by creating a harmonized layer of business concepts; new applications can be built quickly on top of the existing ontology.

“It's not just another tech layer,” said John Stammen, Chief Executive Officer at Convr. “It’s the backbone for smarter, faster, and more consistent underwriting in the commercial P&C insurance domain.”\nThe Convr AI submission ontology has developed over the past decade informed by the data needs of 80% of the written premium in the commercial insurance domain and is readily available out-of-the-box, ensuring immediate integration and deployment without customer development for future-proofed standardization.\nOur pre-built ontology supports diverse underwriting requirements across both standard and specialty lines, covering the full workflow from submission through rate, quote, and bind. It was purpose-built for commercial underwriting workflows, integrating essential enrichments directly into the submission through bind process.\n“Our approach eliminates the need for Convr customers to incur costs or operational overhead for document analysis and ontology maintenance,” said Stammen.\nAll customers, from brokers to carriers and MGAs, benefit directly from ongoing updates and enhancements to the ontology that Convr implements on their behalf without additional effort.\nThis historical marker for Convr is a win for commercial insurance and is a pivotal moment as we advance the industry from manual underwriting to technological innovation.

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