November 12, 2024

Convr AI® Further Commits to Customer Success with New Chief Operations Officer

Mauricio_GFX

Convr AI®, the leading artificial intelligence underwriting workbench driving efficiency for commercial insurance organizations has added to its leadership lineup. Mauricio Vaglieri has been appointed as the growing company’s new Chief Operations Officer (COO).

Vaglieri’s experience spans various domains including insurance, finance, and the manufacturing industry. With an MBA focused on IT management, he brings a unique blend of strategic leadership, technical and operational expertise, along with a customer-centric vision to Convr’s leadership team.

“The appointment of Mauricio Vaglieri as COO puts an exclamation point on Convr’s significant growth in recent years,” said John Stammen, Convr Chief Executive Officer. “He brings what we need right now. He has extensive experience in insurance and software and a strong track record of implementation and customer success. His addition to our team positions Convr for continued growth in the years ahead.”

Vaglieri has a proven track record of elevating customer success and driving operational excellence in the software industry. In his recent role at Insurity, he led transformational initiatives, including the development of a seamless customer experience framework, the enhancement of customer success models, and the implementation of scalable processes that improved client engagement and streamlined operations. His leadership has consistently fostered team stability, operational efficiency, and a customer-centric approach, making him a valuable addition to Convr’s executive team. 

Vaglieri says he joined Convr to help propel the company with increased operational efficiency and an even more customer-centric approach. With a strong focus on leadership, Vaglieri is focused on driving best practices for delivering uniform and customer-focused experiences.

“No other company is doing what we do, as well as we do it—nor as seamlessly,” said Vaglieri. “I look forward to showcasing the Convr AI value and what we bring to our customers.”

As a native of Brazil and a former resident of Canada, Vaglieri enjoys traveling, running, and preparing Texas-style barbeque at his home base in Austin.

About Convr AI®

Convr is an AI underwriting, data, and intelligent document processing workbench that drives world-class customer experiences. It delivers premium growth, insights and efficiency for commercial P&C insurance organizations of all sizes, including many of the top 20 carriers, MGA's, Brokers and Reinsurers. Convr is revolutionizing the industry through data, discovery and decisioning intelligence.

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