November 21, 2023
xx min read

Process More Business, Faster through Automation

For every submission that flows through your business, Convr extracts essential data points and augments the information to broaden and deepen the risk profile.

We all strive for greater convenience and ease. From paying at the pump for gas via credit card to getting groceries or dinner delivered to our doorsteps—the world is moving at a faster, more efficient and expedited state where services are solving our problems. And it all centers around time—the one thing we can’t ever get more of. 
 
The same is true for the functions and processes we encounter as part of our daily workload. Identifying efficiencies and overcoming obstacles and delays is often seen as a win for a company’s bottom line. Unfortunately for the insurance industry, many of the same practices followed today are those that were developed decades ago. In commercial property and casualty (P&C) insurance underwriting, teams are still largely searching for information to complete a submission on numerous platforms and search engines. But are they really getting a complete look at the submission with quality data they can rely on? 
 
As creatures of habit, it can be challenging to think of alternative ways to do our daily work. But fortunately for commercial insurers, MGA/MGUs, brokers, producers and reinsurers—Convr has done the heavy lifting for you. Over the past seven years Convr has been working to automate the underwriting submission intake process helping companies to prioritize accounts to write more business and increase their win rates. 
 
With the Convr Underwriting Command Center platform, underwriting teams can quickly process unstructured data that then gets formed into a more complete and easily digestible state. This allows the underwriter to form a more comprehensive and conclusive decision about a submission. That means efficient workflows—but also the ability to write more business, faster. 
 

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How it Works: Intake AI 
Intake AI has been eliminating manual submission processes by digitally ingesting, preparing and analyzing underwriting documents for customers. It ingests, verifies and digitizes structured and unstructured documents such as ACORD, broker forms, email content, loss runs, supplemental forms, statements of value (SOV) saved in PDF, Microsoft Excel and Word and email formats splitting and staging the documents then extracting select data via machine learning models (MLM) to register, clear and analyze insurance submissions in real-time.  
 
The digitized submission data is then stored in a digital document library and flagged as high or low confidence. High confidence submissions that meet fitness rules are enriched with the best sources of public and private data for straight-through processing (STP) or underwriting referral and review.  
 
Low confidence documents are automatically set-up for review by a human-in-the-Loop (HITL) digital assistants to process using a side-by-side online viewing panel that displays the original document on one side with an open form for editing on the other side. The corrected low confidence document is then also cleared for straight-through processing and/or underwriter rating. 
 
So how does Convr supply a more complete look at the risk? Convr’s Risk 360 AI is a data lake comprised of the digital footprint of millions of businesses—built with an underlying knowledge graph that unleashes detailed insights from the intersection of tens of thousands of data elements. 

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How it Works: Risk 360 AI 

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Risk 360 AI requires only a business name and address to streamline submission research and enhance applicant data with the power of AI. Data cards are generated through AI features and machine learning models (MLM) derived from Convr’s data lake which regularly streams fresh data from thousands of public and private data sources with more than 85 million businesses and nearly 755 million entities.  
 
Sources of data, DBA’s, business classification codes, business profiles and more are automatically embedded within an underwriting file that includes a snapshot of the submission details enhancing underwriting teams and producer communications, pricing reviews, claims management and re-insurance submissions. 
 
So just these two Convr resources would be more than enough to bring significantly improved focus and efficiency to your underwriting teams, getting them on track to do business in an easier way that will in turn speed up submission-to-quote and improve your customer outcomes. 

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But Convr doesn’t stop with just Risk 360 AI and Intake AI. There are other services we offer within our full suite of modularized products that inter-operate to best meet your needs. Read how we can flex to best solve your problems here on our platform page: https://convr.com/platform/

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By eliminating re-keying and reducing back-and-forth data gathering, submissions are ready to quote in less than 10 minutes! This is how our MGA customers underwrite smarter and faster to unlock substantial written-premium growth without adding to headcount.

If you’re exploring ways to scale faster with AI, better data and meaningful operational efficiency, Convr welcomes the opportunity to share how leading MGAs are using Convr today.\nJust reach out to Convr today to see how we can help!

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A commercial property and casualty P&C insurance carrier’s sustainability and long-term success is best determined not only by their approach to solving today’s problems, but how poised they are for adaptation and future growth.\nUnderwriting workbenches are a powerful and effective solution to solving some of today’s top underwriting issues, but how they align to an organization’s existing processes, technologies and long-term goals will ultimately determine their success and lasting power.\nFor underwriting teams and commercial insurance organizations as a whole, there are some not-so-subtle signals that your underwriters could be ready for an underwriting workbench now and for many years into the future.\nTake a look below to see how these four signs show up across the people, processes and technology within your organization:

  1. Underwriting team members are forced to toggle between multiple systems to evaluate a single risk, losing valuable time that could be used working on other higher-value submissions
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\nOur team has deep insurance experience—so we get it. It’s tough to get everyone on board to implement a new tool or end-to-end solution . . . but the number of companies that have realized quick wins with Convr’s off-the-shelf, AI underwriting capabilities is remarkable—so why wouldn’t you give us a go? \n \nIf you’ve done a simple search online, you’ve likely already discovered the Convr AI Underwriting Workbench, considered our capabilities and have some understanding of how our solutions can solve some of your team’s biggest problems. Powered by a commercial P&C insurance ontology, our workbench enriches and expedites submissions decisions – reducing submission through quote times by 70%, increasing new business win rates, and quickly identifies renewal material changes. \nWith Convr you can start with the module that addresses your biggest bottleneck today, then grow into Convr's broader workbench over time. As a refresher, here are some proven off the shelf solutions you might consider: \nIntake: Our Intake engine eliminates manual submission processing by digitally ingesting, preparing and analyzing underwriting documents. For every submission that flows through your business, we extract key data points and augment the information with third-party data to broaden and deepen the risk profile. By automating and digitizing the insurance application process, underwriting teams can quote faster, with more confidence, enhanced application data and deeper insights. \nRisk 360: Commercial insurance underwriting teams can streamline research and enhance applicant data by enriching submissions with the power of AI. Risk 360 is a vast data lake comprised of the digital footprint of millions of businesses—built with an underlying knowledge graph that unleashes detailed insights from the intersection of tens of thousands of data elements. \n \nConvr AI: Deep Learning Models, Agentic and Generative AI are assistive to users generating a risk summary from submission data and helping customers perform their workflow tasks with greater ease, improving productivity. \nConvr has the skill and enthusiasm to quickly roll-out your project and implement one of these programs today. These off-the-shelf options we presented above are standard implementations that can be up and running for your operation in as few as four weeks and are a great way to advance your team’s underwriting business goals. Just ask and we’ll give you a customer reference that recently got up and running in as few as 19 days!\nTo learn more about the many modules within Convr’s AI-powered underwriting workbench contact us today at convr.com. \n

Realize End-to-End Underwriting Excellence with Convr AI

Experience how commercial P&C insurance organizations benefit from submission through quote with a frictionless process enriched by AI decisioning, empowering them to make better decisions, faster.