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Insights from the Front Lines of Underwriting

XX MIN READ

Enhancing Risk Assessment Capabilities with AI

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It all comes down to data. Commercial property and casualty (P&C) insurance underwriting teams rely heavily on data to make informed decisions about underwriting submissions and renewals. Their underwriting team members make countless searches-digging through mounds of data, keying through search engine results to get to the bottom of their questions about insurance applicants.

Without accurate data they cannot properly assess risk, appropriately price exposures, provide the right coverages or more. So when it comes to technological advancement opportunities in the insurance space, why isn't every insurance organization racing to sign up with Convr AI? Well, the time is now.

Risk 360 AI
Convr has accurate and available data in our rich Risk 360 AI data lake. Our data lake is filled with nearly 161 million entities and nearly 90 million businesses that are continuously enriched through our purpose-built data pipelines.

Users can streamline research and enhance applicant data with the power of AI. Built with an underlying knowledge graph, our data lake unleashes detailed insights from the intersection of hundreds of millions of data points that are continuously updated, with deep lineage and history.

With Convr's Risk 360 AI commercial P&C underwriters can:

  • Visualize a deeper applicant view
  • Assess risk appetite compliance with greater efficiency
  • Synthesize the vast amounts of information
  • Empower underwriting teams (data science) to bring their own data to our pre-tested models
  • Retain and reuse applicant data for modeling, operational and portfolio analysis

The insurance industry is in the throes of significant technological transformation, including the use of artificial intelligence and machine learning. Underwriting teams need to adapt to and leverage these technologies to enhance their risk assessment capabilities.

And utilizing Convr's deep data lake is one way to do that. Underwriting teams can rely on the accuracy of the data contained within our data lake to make informed account decisions. Risk 360 AI delivers unrivaled insights from machine learning models that synthesize a vast array of information and delivers a comprehensive view of the submission based on your underwriting appetite.

But don't just take our word for it, you can actually test us out with a free demo today to see for yourself. Contact us today to see how Convr's Risk 360 AI can transform how your underwriting teams perform and positively impact your performance and profitability.
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XX MIN READ

Minimize Risk and Increase Productivity with Convr

The commercial property and casualty (P&C) insurance industry continues to transform digitally and requires greater innovation and experienced technology experts. But what if there was a way to get carriers and brokers to reach their goals without the pressure of expanding their workforce and burdening their payroll?\nConvr AI is the way. Convr is a modularized AI underwriting, data, and intelligent document automation workbench that enriches and expedites commercial insurance with the best sources of data, underwriting insights, business classification and risk scoring. \nUtilizing Convr’s AI Underwriting Workbench, carriers and brokers in the commercial P&C insurance industry can achieve two things for certain: \n1. Increased productivity2. Risk minimization\nHow? By automating routine tasks, Convr AI can free up underwriting team members’ time so they can focus on more complex challenges facing their operations.\nPlus, Convr AI can analyze vast amounts of data to help carriers and brokers identify and mitigate risks.\nJust looking at Convr’s Intake AI product alone, this product eliminates manual submission processing time by digitally ingesting, preparing and analyzing underwriting documents. For every submission that flows through a commercial carrier or broker, Convr AI’s Intake engine can extract key data points and augment the information with third-party data to broaden and deepen the risk profile.\nBy automating and digitizing the insurance application process, underwriting teams quote faster, with more confidence, enhanced application data and achieve more nuanced insights.\nBut we don’t stop there. Our users can drive growth and mitigate losses with deeper and faster discovery with our Risk 360 AI data lake. The data lake allows users to research and enhance applicant data with the power of AI. Risk 360 AI is comprised of the digital footprint of millions of businesses – built with an underlying knowledge graph that unleashes detailed insights from the intersection of tens of thousands of data elements.\nThese are just two of several interoperable modules in our suite of AI products that can increase productivity and help companies mitigate risk. You can read how Convr solves more underwriting challenges here on our workbench page: https://convr.com/workbench/. \nOr sign up now to meet with our team to see how Convr can help your underwriting teams better perform and positively impact your efficiency and profitability.

XX MIN READ

Convr Scores Help Assess Submissions, Dramatically Reducing Review Times

Commercial Property and Casualty (P&C) Insurance underwriting team members often wonder if a submission is worth their time. Underwriting teams are frequently flooded with submissions, and not every one is worth a time-consuming deep review. \nBut underwriting team members can use a mix of data, tools, and judgment to quickly decide if a submission is worth pursuing thanks to Convr Scores. Now with Scores, they can know instantly! Scores provide accurate, forward-looking measures of risk.\nOur AI-driven scoring models predict future risk by looking at thousands of sources in our data lake including: websites, inspections, violations, events, permits, licenses, geographic and economic information. Convr Scores enhance underwriting confidence and efficiency. \nHow we do it?At Convr, we offer different scores to measure different things. They all deliver a similar benefit in that they provide a score to crystalize where a risk falls on the distribution of similar risks. Helping brokers and underwriters evaluate where a business is on the quality of risk spectrum can mean the difference between the decision to write or a declination. It can also translate directly to pricing adequacy or not.\nWhat are the three Convr Scores?

  • Submission Prioritization Score – Users can identify and focus on profitable risks
  • Commercial Auto Score – Users can evaluate auto risks with granular data to predict future losses in the coming 12 months
  • Workplace Safety Score – Users can assess workplace hazards and predict future losses in the coming 12 months

Why choose Scores?By leveraging Convr Scores, Commercial P&C Insurance underwriting teams can prioritize submissions, predict losses, and improve underwriting margins -- leading to faster, more profitable growth.\nSubmission Selection and Prioritization: Scores provide Commercial P&C Insurance underwriting teams with an additional methodology for prioritizing incoming submissions in line with underwriting rules \nQuantify Risks and Identify Opportunities: With Scores and relativity all within one-purpose-built-module, underwriting team members can better quantify and understand risks \nRisk Relativity: Users can quantify the risk quality of individual businesses relative to a benchmark \nImproved Decision-making: Using Scores to make underwriting decisions inserts added rigor and speed to an underwriting team’s decision-making methodology with a fully transparent framework \nYou do not need to waste time on submissions that do not align with your risk appetite any longer. Schedule a demo today to see how Convr Scores can transform your underwriting process.

XX MIN READ

Convr Expands Document Extraction Capabilities to Include E-Mods

Since our founding in 2016, Convr has been dedicated to the continuous improvement of our underwriting workbench. Evidencing this commitment is our recent expansion of our worker’s compensation insurance underwriting capabilities. For that, Convr’s Intake AI product is now extracting Experience Modification Ratings or Experience Modification Factors, documents also known as E-Mods.\nIntake AI and E-ModsConvr’s artificial intelligence (AI) technology is used to automatically extract, organize, and analyze information from E-Mod documents. And our AI is used to streamline and automate the handling of unstructured data from a variety of other asset types as well, including the following:

  • PDFs
  • ACORD Forms
  • Loss Runs
  • SOVs
  • Broker Forms
  • Emails
  • Microsoft Excel Spreadsheets
  • Declaration Pages

Plus, our AI also can interpret and extract handwritten notes via Optical Character Recognition (OCR) and uses Natural Language Processing (NLP).\nOur Intake AI document extraction tool benefits insurance underwriting teams by reducing the need for manual data entry and enabling faster, more accurate processing of information.\nWhy this Feature Matters:Adding E-Mod worksheets to the list of documents Convr extracts is big news for the worker’s comp world as these documents list losses and exposures for the past three years. The data-rich experience modifier worksheet provides deep insights into the worker’s comp risk of an insured. For companies in high-risk industries, the E-Mod can significantly affect the cost of worker's comp insurance, sometimes by thousands of dollars annually. \nAll that crucial data needs to be extracted into a structured format so it can be reviewed by underwriting team members who are evaluating the risk. This amounts to real value and real results for worker’s comp underwriting teams.\nWhy Convr?What does Convr do for worker’s comp underwriting teams? Our Convr AI Underwriting Workbench eliminates manual submission processing by digitally ingesting, enriching and analyzing underwriting documents. It is an honest statement that there is no other company that does what we do.\nFor every submission, Convr extracts key data points and augments the information with our Risk 360 AI data lake and third-party data sources to broaden and deepen the risk profile. By automating and digitizing worker’s comp insurance applications, underwriting teams are able to quote faster, with more nuanced insights and greater confidence.\nLearn more at convr.com and see how we can help your underwriting team streamline data handling, minimize manual effort, and improve accuracy.

XX MIN READ

AI Dominates the Working World: Are You In?

Some of America’s fastest-growing job titles are signaling the adoption of artificial intelligence (AI) according to a new 2025 study by LinkedIn that follows jobs on the rise.

While professionals are navigating rapid change across many industries, they are finding it difficult to stay ahead of the curve specific to AI.

Applying AI on the job is just one space they are struggling with. But AI and machine learning do not have to be a hill to climb. In fact, products and services offered through Convr’s AI Underwriting Workbench are easy to adopt and implement and the AI is already built-in.

More and more commercial property and casualty insurance carriers and providers are turning to Convr AI to streamline their underwriting operations.

And as it turns out there are two big areas of focus for commercial insurance organizations that Convr AI can help with, including: risk assessment and policy issuance.\nData Quality and Analytics:

  • Incomplete or inaccurate data from applicants can result in flawed risk assessments.
  • While advanced analytics and machine learning provide tools for risk evaluation, underwriters must navigate challenges such as bias in algorithms and data silos.

Technological Integration:

  • Insurers must integrate advanced technologies like AI and predictive modeling to streamline underwriting, which requires investment and expertise.

Insurance underwriting teams need to adopt strategies to overcome challenges related to data quality, analytics, and technological integration.

And Convr can be key. Our Risk 360 AI data lake delivers unrivaled insights from machine learning models that synthesize a vast array of information. The data lake also delivers a comprehensive view of the submission based on underwriting appetite.

The Convr data lake enables superior underwriting decision-making and a more efficient process.\nHere is what we bring to the table:

Better-informed Underwriting Decisions:

  • Increased productivity and effectiveness with data/data driven decisions
  • Enriched risk data from 2,600+ sources

Comprehensive View:

  • A unified view of a business’s digital footprint—for better informed underwriting – eliminating the need for toggling between sources

Dynamic Data Updates

  • Continuous tracking identifies changes in exposures

In addition, the Convr Risk 360 AI data lake empowers customers to bring their own data (BYOD) and can actually retain and reuse application data.

How Risk 360 AI Works

Risk 360 AI requires only a business name and address to streamline submission research and enhance applicant data with the power of AI. Data cards with submission details are then generated through AI features and machine learning models (MLM) derived from Convr’s data lake which regularly streams fresh data from thousands of public and private data sources with more than 85 million businesses and nearly 785 million entities.

Sources of data, DBA’s, business classification codes, business profiles and more are automatically embedded within an underwriting file that includes a snapshot of the submission details enhancing account communications, pricing reviews, audits,  claims management and re-insurance submissions.

So just this one Convr resource alone would be more than enough to bring significantly improved focus and efficiency to your underwriting team, getting them on track to do business in an easier way that will in turn speed up submission-to-quote and improve your customer experience—saving time and money.\nBut Convr does not stop with just Risk 360 AI. There are other services within our full suite of modularized products that inter-operate to best meet your needs. Read how we can flex to best solve your challenges here on our Convr AI Underwriting Workbench page: https://convr.com/workbench/.

Or sign up now to meet with our team to see how Convr’s Risk 360 AI can transform the work of your underwriting teams and positively impact your performance and profitability.

XX MIN READ

Convr Expands Search Capabilities in Workbench

Advanced Search: Expanded Filtering and Sorting for Submissions \nConvr has rolled out new advanced search capabilities for customers. Now in the Convr user interface (UI), customers can search submissions by many fields including policy effective date, submission status, product name and more. \nThe change enables users to sift through thousands of submissions and more easily find what the specific account or account types they are looking for.\nThis new feature will help customers pinpoint the exact field of data they need from what might be tens of thousands of submissions, allowing them to review submissions by specific characteristics. The new functionality brings advanced search and filtering to the Convr workbench, creating greater efficiencies and improving the UI for all users.\nHow to Navigate: \nConvr’s Underwriting Workbench users can set custom filters and drill down on submission categories. There is a list of custom filters located on the navigation panel that can be sorted based on any individual parameter or category such as submission status, product segment, or by a range such as effective date. And the categories are layerable. Convr AI workbench users can set multiple filters in a single view and choose to sort on effective date – all to better suit their needs. \nWhy it Matters:Convr AI is invested in improving the user experience for customers and believes this advanced search functionality will better the workflow for hundreds of Convr customers.\nTo learn more about Submission Advanced Search capabilities and to start searching, sorting and filtering through submissions with ease in our unique sidebar, reach out to Convr AI at www.convr.com or contact your customer service manager.

XX MIN READ

Data Enrichment: Where Convr Shines

Convr is an artificial intelligence (AI) underwriting, data, and intelligent document processing workbench. Our underwriting workbench enriches and expedites commercial property and casualty (P&C) insurance underwriting.So how do we use AI in our Convr Underwriting Workbench? Convr digitizes the submission, extracts the information and builds a historical record. That historical record is enriched with vast amounts of data from various sources, such as social media, financial records, public records, and medical histories, streamlining the data-gathering phase. \nThe data comes from our deep data lake known as Risk 360 AI. Our data is commercial P&C insurance-industry specific, organized for the purpose of insurance evaluation and as reliable as any single primary source. Plus, our range of domain-specific sources is staggering, as is our commitment to continuous improvement.\nWe bring nine years of continuous learning to the AI table, as our commercial P&C insurance models have advanced with every point of access. Our data pipelines connect with thousands of data sources that are continually refreshed in concert with source updates. There is no other resource that can deliver the best and most relevant data in-line with your underwriting operation.\nOur AI-infused, modular underwriting platform containing our Risk 360 AI data lake significantly simplifies searches from thousands of sources and millions of websites—cutting down on an underwriting team member’s manual effort to gather information while simultaneously reducing the number of time-consuming searches from external sources. \nWith Convr’s Risk 360 AI commercial property and casualty insurance underwriting teams can also:

  • Visualize a deeper applicant view
  • Assess risk appetite compliance with greater efficiency
  • Synthesize vast amounts of information
  • Empower underwriting actuarial and data science teams to bring their own data (BYOD) to our seasoned models
  • Retain and reuse applicant data for future pricing and claims modeling, operational and portfolio analysis

How does it work?Our unrivaled insights from machine learning (ML) models synthesize the vast array of purpose-gathered information and deliver a comprehensive view of the submission based on your underwriting risk appetite. \nThe information is delivered through a visual knowledge graph to support your underwriting process. With faster discovery, the graph exposes detailed insights that enable easier interpretation of findings and a deeper look at search results, to better guide your decisioning. A historical record is then captured for renewals, operational and portfolio insights, as well as claims and audit evaluations. \nThe process takes seconds—not hours or days, saving your team time and resources by increasing efficiency and speeding submission-to-quote. And the more updates and current information that gets added to the data lake, the better results and decisioning for underwriting teams. \nBringing data enrichment to the table is where we really shine. By leveraging AI, commercial P&C insurers can make underwriting faster, more accurate, and more transparent, which can improve their profitability. \nIf you would like to learn more about that element of our workbench or any other ways we are improving outcomes for underwriters, we encourage you to meet with our team today.

XX MIN READ

How Kanban is Driving Real Results for Convr

A lot can happen to an organization when work processes are designed around the people and the work they do. Whether you’re an individual contributor or leader, the way your company develops operations around how you get stuff done can make a big impact. It’s not just an impact to your bottom line—but to those around you, as well. And in fall of 2024 Convr began to do just that—and it's paying off with big gains.\nConvr is not only better at predicting workflows and necessary operations after starting to design how and when work unfolds, but the company is also finishing work faster—saving time and money with every minute of work that’s cut back. We’re already realizing a 15% improvement in less than 90 days. That percentage translates to 5-10 days of work saved. That can be more than 3,200 work hours reduced amongst a small team!\nBut the secret sauce isn’t that secret.\nCompanies have been adopting the Kanban Method for ages and yours can too. In our practice, Kanban is helping our DevOps team see quantifiable improvements in efficiency, reduced bottlenecks and enhanced collaboration. We’re scoping work into smaller, more digestible bits to better plan for the unplanned work that often comes our way.\nBut the visual workflow management method is also doing something fun—it’s creating excitement amongst team members, leading to even more productivity through positive sentiment surrounding their work. Because if they can visually see the work ahead, they can choose what to work on, and when to better accommodate for things such as paid time off. That makes taking a sick day or going on a vacation seem less daunting, because projects can be better planned for or completed before leaving for extended periods of time rather than returning to unfinished work.\nAnd the excitement is tenfold as it’s also triggering measurable improvements in key performance areas. \nWhy does it matter? The way we work determines how well we’re performing for customers—meeting or exceeding their wants and needs and whether we can manage their requests in a timely fashion. What good can we be if we’re not organized for the unpredictable and adaptable for the ebb and flow of unscheduled demands?\nWith so many ad hoc requests, how can any group take control of their work if there isn’t a roadmap to manage the steady work that needs to be completed in the background along the way?\nWith Convr’s adaptation of the Kanban methodology we can better anticipate and execute on our time which is not only a win for Convr, but the customers who rely on us to do their own work. In adopting this method we’ve seen improvements in issue resolution and have an increased visibility in just how fast we’re completing work requests of all different sizes for our customers.\nAnd with visual tools for workflow reporting we can load the work into one place to monitor progression and see when and where we deviate from plan.\nAnother unintended result of Kanban is the questioning that goes into play. Now we can ask better follow-up questions of customers before the work begins. This means we’re receiving better clarification to spec the work and organize our time accordingly. \nOur adoption of this way to work shows Convr’s versatility and adaptability as a company, something larger companies are not always able to do.\nTo learn more about Convr, visit www.convr.com.

XX MIN READ

Digital Transformation is Here and Now

It is 2025 and the digital transformation era is here, and with it has come countless innovations for businesses to explore. Rapid advancements changing modern times in the ever-competitive tech world have led companies to adapt and accelerate their adoption of emerging technologies. There is no longer room or much of an appetite for holding onto dated business models and practices. Change is upon us!\nTo remain competitive in this rapidly changing landscape, organizations must quickly update their strategies and embrace the changes that are most likely to impact the customer experience and their bottom line in the most significant ways. This means staying on top of the latest trends in digital transformation.\nTop of the list is the adoption of artificial intelligence (AI), machine learning (ML) and cloud computing. In most industries, and very definitely the insurance industry, these technologies can propel operational improvement and advancement at an unprecedented pace.\nTurns out insurance underwriting teams, just like those in many other industries, have the desire to be more efficient and want to find ways to automate tasks to drive productivity and the user experience. And AI can be the ticket.\nConvr is an AI underwriting, data, and intelligent document processing workbench and can do just that. Convr is the only underwriting workbench delivering a full-suite of modularized, AI-infused commercial insurance tools that support underwriting analysis and decisioning. \nHere’s a breakdown of the four key tools in the Convr workbench and what they do to advance your underwriting data gathering and decisions:\nIntake AI: Convr’s Intake AI engine eliminates manual submission processing by digitally ingesting, preparing and analyzing underwriting documents. For every submission that flows through your organization, we extract key data points and augment the information with third-party data to broaden and deepen the risk profile. By automating and digitizing the insurance application process, underwriting teams quote faster, with more confidence, enhanced application data, and achieve more nuanced insights.\nRisk 360 AI: Convr’s Risk 360 AI streamlines research and enriches applicant data with the power of artificial intelligence. Risk 360 AI is a vast data lake comprised of the digital footprint of millions of businesses – built with an underlying knowledge graph that unleashes detailed insights from the intersection of tens of thousands of data elements.\nAnswers AI: Convr’s Answers AI streamlines and centralizes all available information about an applicant’s business and answers numerous underwriting questions directly through insurance trained AI models. There are two key components of Answers AI: answered underwriting questions that confirm risk characteristics and validated business classification.\nScores: Convr’s Scores helps producers and underwriters evaluate where a business is on a quality of risk spectrum which can mean the difference between the decision to write or decline coverage. It can also translate directly to pricing adequacy or not. At Convr, we offer different risk scores to measure different things. They all deliver a similar benefit in that they provide a score to crystalize where a risk falls on the distribution of similar risks.\nIf you are new to Convr or just getting started with your AI or digitization journey, the best way to explore your options would be to set up a short phone call and demo with our team. You can do that here.\nWe would love the opportunity to get to know more about your needs and how Convr can apply our innovative AI to propel your operations to new levels of efficiency and user satisfaction. Learn more about Convr at https://convr.com/.

Realize End-to-End Underwriting Excellence with Convr AI

Experience how commercial P&C insurance organizations benefit from submission through quote with a frictionless process enriched by AI decisioning, empowering them to make better decisions, faster.