Western National Insurance Leverages Convr’s Underwriting Workbench to Innovate Their Underwriting

CHICAGO (April 28, 2026) – Convr®, the leading artificial intelligence (AI) company serving commercial insurance organizations with its modular underwriting workbench announces the hiring of Jason Allen as Vice President, Customer Experience.

In this role, Allen will lead Convr’s Customer Success Services and Customer Support teams, driving strong adoption, support and advocacy across Convr’s customer base. With a strong strategic focus, Allen will further strengthen the bridge between Convr’s cutting-edge AI technology and customer requirements for the Convr Underwriting Workbench. He will partner closely with Business Development, Product and Executive Leadership to align roadmap, go-to-market strategy and customer feedback.

Allen has extensive experience driving business value with AI-powered operating systems that improve efficiency, as well as a proven track record of client success driving accelerated time-to-value. Most recently, he served as Senior Vice President, Global Customer Experience, for Aprimo, the enterprise Marketing Technology organization serving regulated and non-regulated industries. For nearly 10years with increasingly responsible roles, Allen delivered an end-to-end customer lifecycle operating model spanning onboarding, adoption, renewals and expansion, focused on customer efficiency with executional discipline for improved customer outcomes and engagement.

Prior to his time at Aprimo, Allen served as Vice President of Professional Services and Solutions Sales at Teradata. Earlier in his career, he served as a managing consultant at Ernst and Young/James Martin and Company focused on operational excellence.

Jason’s expertise in enterprise AI SaaS systems, automation, and program implementation will help Convr’s clients more readily achieve and demonstrate industry-leading growth and efficiency.

Allen has an Master of Business Administration from The University of Chicago Booth School of Business and a Bachelor of Science degree from Indiana University’s Kelley School of Business. He and his family live in Indiana.

Look for him soon at online and in-person events demonstrating his strong commitment to customer success at Convr. Learn more about Convr at convr.com.

CHICAGO (April 7, 2025) – Convr®, the leading artificial intelligence (AI) company serving commercial insurance organizations hit a critical milestone this month: 10-years of transforming the commercial property and casualty (P&C) insurance industry with AI and data.\n“The Convr AI Underwriting Workbench powered by a commercial P&C Risk Context Engine and proprietary ontology continues to lead innovation in the commercial insurance underwriting space, unlocking insights and performance improvements that drive customer success,” said Harish Neelamana, Founder, President and CPO at Convr.\nFounded by underwriters, for underwriters in 2016, Convr is commemorating a decade of advancements in the commercial insurance world, backed by a decade of trusted partnerships with many of the top commercial insurers such as Ohio Mutual Insurance Group, WCF Insurance, Western National Insurance among others who have realized measurable successes, including:

1. 130% increase in efficiency
2. 70% reduction in submission through quote times
3. 30% increase in win rate for new business underwriting
4. Quote turnaround times reduced to 1-2 days
5. 10x increase in productivity

In addition, Convr customers across the board have experienced reduced customer IT spend, quicker identification of material changes within renewals, and increased number of submissions processed daily. \n“The Convr AI Underwriting Workbench is the most advanced and visionary platform available today,” said Gary Johnson, Vice President of Commercial Lines for Ohio Mutual Insurance Group. “Our underwriters are eagerly anticipating the workflow, accuracy, and service advantages that we’ll realize once we have this key tool at our disposal.”\nEven more, over the course of the past decade, The Convr AI Underwriting Workbench surfaced some 120 billion risk exposures and added 17 billion data points to the Risk 360 data lake as well as released hundreds of enhancements to Convr users. As a leading AI-powered commercial insurance data-driven underwriting workbench, Convr is proud to mark these wins as a reflection of ingenuity, innovation and customer success.\nConvr has an unparalleled passion for commercial insurance underwriting and we’re certain our customers will continue to see benefits well beyond our tenth anniversary. You can schedule a demo and explore how Convr’s AI Underwriting Workbench can transform your commercial underwriting performance, efficiency and profitability.

CHICAGO (March 17, 2026) – As the leader in artificial intelligence (AI) for commercial insurance, Convr® equips customers with a conversational AI assistant embedded directly into the underwriting workbench.\nThe Generative AI approach supports underwriting analysis by helping teams dig deeper into submission data and uncover actionable insights. Those insights can then be acted upon immediately — informing changes, updating the submission, creating tasks, or taking other necessary steps — so underwriters can move forward efficiently. \nPurpose-built on the Convr Context Engine — comprised of a commercial insurance ontology, knowledge graph, and semantic layer that powers a multi-line schema — this unique foundation enables the Generative AI to deliver high-performing interactions out of the box with minimal model dependencies showing a holistic view of the risk with ease and confidence.\nHow Convr AI worksThe Generative AI module lets underwriting teams discuss submissions interactively and complete action steps directly within the submission. The AI-powered assistant reviews both the data in a submission and relevant public data available to Convr. It then creates a summary with key observations for the underwriting team, and complete the remaining steps needed to finalize the submission.\nThe technology is designed to enhance underwriting efficiency and accuracy as the Generative AI streamlines day-to-day tasks by instantly retrieving submission details, summarizing risk data, and answering underwriting questions in real time.\n“This is similar to ChatGPT where we can ask any observations or questions about a submission and the result is an accurate account or summary of the results,” said Harish Neelamana, Co-Founder and President at Convr. “Following a prompt, it can actually take an action and finalize the submission for the underwriter.”\nWhether a customer is reviewing a complex commercial policy or triaging new submissions, the Generative AI module helps underwriters work smarter, not harder all within the Convr AI ecosystem. And conversations with the AI Assistant are memorialized in the underwriting file making it easy for an underwriter to analyze and improve its usage.\nThis workbench feature marks a pivotal moment in commercial insurance as Convr advances the industry from manual underwriting to technological innovation.